Privacy Policy

2 Fellas Media (Pty) Ltd is the responsible party for the processing of your personal information as defined under POPIA.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Project Information: Project details, budget information, business requirements
• Communication Records: Messages, inquiries, and correspondence with us
• Technical Information: IP address, browser type, device information, website usage data
• Marketing Preferences: Newsletter subscriptions and communication preferences
• File Uploads: Project briefs, documents, and other materials you choose to share

We collect personal information through:

• Contact forms on our website
• Email communications and inquiries
• Phone calls and meetings
• Newsletter sign-ups
• Cookies and website analytics tools
• Social media interactions
• Business cards and networking events

We process your personal information for the following lawful purposes:

• Service Delivery: To provide our creative and marketing services
• Communication: To respond to inquiries and maintain client relationships
• Marketing: To send relevant updates and promotional materials (with consent)
• Business Operations: To improve our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Analytics: To understand website usage and improve user experience

We may share your personal information with:

• Service Providers: Third-party vendors who assist with our operations (email services, cloud storage, analytics)
• Business Partners: When collaborating on projects (with your consent)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties. All sharing is done in accordance with POPIA requirements and with appropriate data protection measures.

Security Measures:

• Industry-standard encryption for data transmission and storage
• Secure servers and regular security updates
• Access controls and employee training on data protection
• Regular security audits and vulnerability assessments

Retention Periods:

• Client Records: 7 years after project completion (for tax and legal purposes)
• Marketing Data: Until consent is withdrawn or 3 years of inactivity
• Website Analytics: 26 months (Google Analytics default)
• Email Communications: 3 years or until deletion requested

As a data subject, you have the following rights:

To exercise any of these rights, please contact us at privacy@2fellasmedia.com

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and user behavior
• Personalize your experience
• Remember your preferences

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email if you're subscribed to our communications
• Display a prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: